Support
HiveConf is run by a small team, so you’ll be talking to a person rather than a ticket queue. Most messages get an answer within a business day, and faster during a conference that’s actually running.
Email us
General help, billing, listings, and anything about an event:
Legal notices, privacy requests, and takedowns:
Addresses are hidden until you tap, which keeps them out of the hands of the robots that read this page looking for mailing lists.
What to tell us
You're organizing a conference
Anything about building your event, buying an add-on, going live, or a change that didn't show up on attendees' phones.
Send the event's web address and, if it's about a specific session, the link to that talk.
You're listed as a speaker or vendor
Your listing is wrong, you'd like it corrected, or you'd like it taken down. You don't need an account and you don't need the organizer's permission to ask.
Send the link to your listing and what you'd like it to say instead.
You're attending
The schedule won't load, reminders aren't arriving, or the map isn't showing your room. Worth trying once on a good connection first — the app keeps working offline from its saved copy, which can hide a stale download.
Tell us the conference, your phone, and roughly when it happened.
Taking your listing down
If you’re a vendor or speaker listed on a conference and you’d rather not be, write to us and we’ll remove the listing. We don’t require a reason, an account, or the organizer’s sign-off, and we’ll confirm when it’s done. The same goes for a description of your business that doesn’t read the way you’d write it — see how we handle listing information.
See also the terms of service and privacy policy.